Financial Education
Facebook managed to get dishonorable list because of neglecting the issue of personal privacy of users while American Airlines has selected Airline worst customer service. But they are not the only ones
Customers, employees, shareholders and taxpayers hate large corporations for many reasons. Website 24/7 Wall St. reviewed a long list of companies and examined the existing research data about them, such as customer satisfaction, pricing and service, to choose the 10 most hated companies aafes star card in the U.S. in 2011. Every society is judged by several criteria, including income shareholders aafes star card compared to the general market and other companies in the same sector, and according to media coverage received.
Some of the companies listed aafes star card hated him because of the sector they belong to, others because aafes star card they had to lay off many employees due to the recession. Downsizing cause a decrease in morale, an increase in workload and affect customer satisfaction, if service is compromised.
Facebook has over 800 million users. Any company of this size must be detractors. However, compared to other social networking sites Facebook received the lowest rating in terms of customer satisfaction satisfaction index American. Irritable site users due to the neglect of personal privacy aafes star card topic. Facebook also received negative media coverage especially after launching a new interface aafes star card that changed the way share their personal information. According to a poll conducted by MSN Money-IBOPE Zogby, about -25.9% of Facebook users described the company's customer service slowest. "
American's parent company, aafes star card AMR filed in November 2011 request for bankruptcy protection. This move pretty much delete the value of the holdings of all shareholders. aafes star card Recently selected American Airlines has the worst customer service by the Wall Street Journal. Now considered the worst comes to managing luggage and flight cancellations aafes star card after canceled 70% more flights than United or Delta.
The company won the lowest-ranked customer service among ISPs number of recent polls. AT & T network-related problems suffered aafes star card its third generation, already trailing aafes star card after rivalry. She also has been a target for attacks by the government and the media following the attempt to acquire the T - Mobile, many took as an attempt to create a monopoly. The combined company has worried customers will be enough power to set prices.
Nokia punished its shareholders during its own share of the smartphone market fell quarter after quarter - the stock fell 50% last year. Although Nokia is expected later this year to lose its title as a manufacturer's largest mobile phone devices in favor of Samsung. According to Interbrand, Nokia's brand value plunged by 15% over last year. The company tried to escape her fate through an agreement with Microsoft, will star in its operating software aafes star card for smartphones aafes star card Nokia. However, despite the rave reviews, partnered with the weakest operating software for mobile phones aafes star card only grazing the situation of Nokia.
Poor reputation of Goldman aafes star card Sachs was reinforced after the U.S. government sued the bank for fraud in 2010. They settled the lawsuit aafes star card and paid $ 550 million, but the agreement has been criticized because the public perceived drop in the ocean for a question is worth so much money. Since then, Goldman is facing a series of lawsuits aafes star card regarding mortgage loan instruments sold with a total value of $ 15.8 billion. Goldman Sachs is now considered aafes star card a representative sample of large banks out against the protest movement Occupy Wall Street.
Consumer electronics retailer broke a basic rule in customer service - violated a promise to consumers. Number of items people invited for Christmas ran out of stock of Best Buy, but the network has not updated them just two days before the holiday. Forbes published an article centered on the forecast that the company will go out slowly bankrupt retailer aafes star card gave an excellent explanation pointed the finger at factors outside the company itself, but it was not a real explanation, and probably a mistaken assessment within the company itself caused deficiencies. Best Buy is not even included in the list of 20 most successful companies aafes star card published by the holiday season Scotch Institute (ForeSee). At the same time its stock fell 30% last year.
September, the bank announced that it fires 30 thousand aafes star card employees. Value of its shares fell by 55% in one year. And the Bank continues to deal with legal issues from the federal government, some states and some of his shareholders, over the issue of mortgage-backed bonds. Bank accused kept secret even one of the biggest legal risks his. Reuters reported in August the senior lawyers at Bank of America already knew January that AIG plans to sue the bank for more than $ 10 billion, seven months before the lawsuit was filed at all. Meanwhile, the bank customer service satisfaction surveys shuffles many.
The company had to make Ricolim of several items. According to reports, the company aafes star card has conducted more than 20 Ricolim since September 2009, for products ranging from children to painkillers and prescription drug for the treatment aafes star card of HIV and seizures, defective hip implants that caused severe pain and contact lenses that caused tingling. aafes star card Although parents sued the company following the manslaughter of two year old son. Scandals are beginning to hurt the company. Pharmaceutical sales in the third quarter of 2011 fell by 24%, and the stock fell 17% last year.
Old network has deteriorated in terms of customer service last year, while the parent company recorded a poor performance on Wall Street, date back to the merger of Sears with Kmart went bankrupt in 2005. Performance were so weak that the shares of Sears Holdings in Hong Kong plunged 60% last year. This holiday season, there was a 6% drop in sales at Sears, as a result, the company intends to close between 100-120 stores of Sears and Kmart. Credit rating agency S & P put the rating of Sears exam prior to downloading possible. "In our opinion, one of the main problems aafes star card is that the company has not invested enough in its stores base, especially when compared to competitors," the report of the agency.
No comments:
Post a Comment